FAQ | CIANSUNG

CIANSUNG - Provider Of System Integration Solutions and Manufacturer Of Automation Equipment

Can I get samples from your factory?

Yes, sample is free, but the express charge is yours.

If products have some quality problem, how would you deal with?

We will responsible for all the quality problems.

What’s the delivery time ?

Sample need 30 days. The first order need 60 days

What is the standard of package?

Export standard package or special package according to customer requirement.

Do you accept OEM business?

Yes, we are OEM supplier.

What kind of certificate you have ?

We have ISO9001, ISO14001,PED,SGS.

What are the characteristics of the CIANSUNG robot?

Small size, light weight, and less heat generation; Graphical programming, drag and drop teaching, and simple maintenance; Flexible redeployment and installation in narrow spaces; Low power consumption, no need for safety fences, no dead corners,+/-360 ° rotation; Small load and small working range;

What industries and scenarios can CIANSUNG robots be applied to?

Our robots have been widely used in manufacturing, consumer goods, and logistics industries, covering different customer needs in loading and unloading, welding, marking, assembly, polishing, handling, gluing, and other processes. We use robot technology to collaborate with global intelligent manufacturing, helping the entire industry improve production capacity.

Which countries are CIANSUNG robots export to?

A.Our main market focuses on Vietnam, UAE, Saudi, Egypt, Russia, Canada, Central Asia, South America and other countries and regions.

What is AGV?

An automated guided vehicle, also called AGV can be used to move products on an assembly line, transport goods throughout a plant or warehouse, and deliver loads. AGV can achieve a modular design, reduce production input costs, and greatly improve the safety and accuracy of applications.